OUR CAPACITY PROVIDER
Delegated Authority. Underwriting Discipline. Claims Certainty.
Thames Marine UW – Insurance Agency is a specialized Managing General Agent (MGA) focused on Marine, Cargo and Logistics Liability risks. We operate under a Binding Authority Agreement with International General Insurance Company (Europe) Ltd (IGI), which grants us full delegated underwriting and claims settlement authority within agreed parameters and limits. The entire insurance lifecycle — technical risk assessment, quotation, policy issuance, claims handling and settlement — is managed directly by our team under delegated authority.
01.
Bespoke Solutions
The complexity of international logistics operations requires specialist underwriting expertise.
As a delegated MGA, we assess exposures arising from cargo movements, contractual liabilities and international conventions, structuring coverage aligned with the actual risk profile.
We operate exclusively through professional insurance intermediaries, supporting them with technical competence and underwriting responsiveness.
02.
Digital Efficiency
Our digital platform allows brokers to operate within the scope of our IGI delegated underwriting authority, enabling immediate issuance of documentation within authorized limits.
The system provides:
• Real-time quotations
• Direct risk binding
• Instant policy and certificate issuance
• Full operational traceability
All within the governance framework agreed with the carrier.
03.
Uncompromised Trust
The authority granted by IGI includes claims handling and settlement.
This ensures alignment between underwriting and claims management, reducing decision timelines and escalation layers.
Insurance capacity is provided by International General Insurance Company (Europe) Ltd, an internationally rated insurer (A S&P and AM Best), ensuring financial solidity and balance sheet strength.
In the complex currents of global trade, certainty is the ultimate asset. We do not merely insure cargo; we engineer stability across shifting tides. By merging technical precision with financial solidity, we weave a safety net that spans every nautical mile. We anticipate the storm before it breaks, ensuring your promise to your clients remains unbroken, whatever the horizon brings.
Cargo All Risks
Coverage against physical loss or damage to goods during international multimodal transit, underwritten within our delegated authority framework.
Freight Forwarders Liabilities
Protection against civil liabilities arising from freight forwarding activities, including professional errors and obligations under international conventions.
Carriers Liability
Coverage of carrier’s liability as bailee of goods, aligned with CMR provisions and applicable domestic legislation.
Mastering the tides of global trade
F.A.Q.
Who are your primary clients?
We specialize in providing tailor-made insurance solutions for small to medium-sized freight forwarders, logistics operators, and shipping agents located within the European Union but whose activities span the globe.
What types of cargo do you insure?
Our Cargo All Risks policy covers a wide range of goods, including general cargo, machinery, and project equipment. We can assess specific or unusual cargo requirements on a case-by-case basis to ensure the most appropriate coverage.
Do you offer coverage for high-risk or sensitive goods?
Yes, we have the expertise to underwrite complex risks. However, coverage for high-risk, perishable, or sensitive goods is subject to specific underwriting assessment and approval. Please contact our team for a detailed quotation.
How does your online platform work?
Our proprietary digital platform allows registered clients to operate 24/7. You can issue insurance certificates, manage policy documentation, and view your account status in real-time, ensuring your logistics operations never face downtime due to administrative delays.
How quickly can I get a quotation?
For standard risks managed through our platform, documentation is immediate. For bespoke solutions or complex risks requiring manual underwriting, we aim to provide a comprehensive quotation within 24 hours of receiving all necessary details.
What should I do in the event of a claim?
In the event of a claim, immediate notification is crucial. You should contact our claims department or your dedicated account manager straight away. We collaborate with Lercari for technical loss adjusting to ensure a professional and swift resolution.
Who are your security partners?
We operate as an underwriting agency with the backing of top-tier security. Our primary capacity provider is International General Insurance Company (IGI), rated “A” (Excellent) by AM Best and “A-” by S&P, ensuring complete financial reliability for our clients.
Is my liability coverage valid worldwide?
Generally, yes. Our liability policies are designed to cover global activities. However, specific territorial limits or exclusions (such as sanctioned countries) may apply depending on current international regulations and the specific terms of your policy.
